Cash Capacity Matters: Chad Red Cross’s CashCap Embedded Expert

Resource type: Case study

Organisation: Cash Hub, Croix-Rouge du Tchad, Norcap

Region: Africa

Category: Cash Preparedness

Tags: cash assistance

Publication year: 2026

Language: English

This case study explains how the Chad Red Cross strengthened its Cash and Voucher Assistance (CVA) capacity by hosting a CashCap expert through a partnership between NORCAP and the British Red Cross' Cash Hub. The embedded expert worked alongside staff to improve systems, strategy, training, coordination, and digital cash tools, helping the organisation become more self-sufficient and take a leadership role in cash programming and national cash coordination in Chad. The study highlights the value of locally driven capacity-building.