Efficient And Secure: How the 121 Platform Revolutionizes Cash Assistance in Ethiopia
Resource details
Resource type: Case study
Organisation: 510, Netherlands Red Cross
Region: Africa
Category: Cash in Conflict, Information Management and Technology
Tags: 121 platform
Publication year: 2025
Language: English
Description
This case study explores how the 121 Platform, developed by 510, enabled multiple NGOs in Ethiopia to streamline multi-purpose cash assistance delivery. Integrated with Kobo Toolbox and local banking systems like the Commercial Bank of Ethiopia, 121 significantly reduced registration and payment processing times, enabled role-based data access, and enhanced accountability—supporting a scalable, secure digital infrastructure for consortium-led humanitarian response.