Efficient And Secure: How the 121 Platform Revolutionizes Cash Assistance in Ethiopia

Resource details

Resource details

Resource type: Case study

Organisation: 510, Netherlands Red Cross

Region: Africa

Category: Cash in Conflict, Information Management and Technology

Tags: 121 platform

Publication year: 2025

Language: English

Description

Description

This case study explores how the 121 Platform, developed by 510, enabled multiple NGOs in Ethiopia to streamline multi-purpose cash assistance delivery. Integrated with Kobo Toolbox and local banking systems like the Commercial Bank of Ethiopia, 121 significantly reduced registration and payment processing times, enabled role-based data access, and enhanced accountability—supporting a scalable, secure digital infrastructure for consortium-led humanitarian response.