REDROSE TRAINING
RedRose Training
In this section you will find information related to training on RedRose both for awareness and advocacy as well as skill building for practitioners (staff & volunteers). In assessing the training needs of the NS, it is important to define the intended audience, the learning objectives, and time needed. This section also provides information on planning for training activities and sample training materials that could be modified or contextualized by NS’s based on their needs.
The IFRC has developed a curriculum for Awareness & Advocacy sessions, which could be facilitated by someone with experience in RedRose implementation. The skill building training could be facilitated by RedRose technicians or someone with experience in RedRose. The IFRC and partners are planning to develop a roster of experienced (or highly trained) resources within the Movement that could help facilitate the different types of training. For now, if interested please contact your region’s cash focal point.
| Training type | Learning objectives | Audience | Duration |
|---|---|---|---|
| Awareness & Advocacy | Understand Data Challenges & Need for Data management Understand RedRose capabilities & opportunities Conduct demo & light hands on exercises of basic RedRose capabilities Develop action plan to build data management capacities as part of cash preparedness | NS cash focal point or DM Key programme personnel Support services (finance, IT, IM, PMER, logistics, audit) Senior management | 1 – 2 hour introductory session with management or cash/DM focal point 3 days with desktop simulation for hands on overview of concepts |
| Skill Building | Training of Trainers (ToT) and Field roll-out: Understand concepts related to Data management & opportunities Demonstrate understanding of concepts with hands on exercises | Depending on the audience, the training package may need to be customized. Key roles to train: Program manager Finance approver System Admin (IT, IM) Data collector or enumerator Management team (for dashboard & reports) | 3 – 5 days for ToT Field roll-out will depend on the number of locations & field resources to train |
SAMPLE TRAINING PLAN AGENDA:
Awareness & Advocacy
TIME | DAY 1 (Concept) | DAY 2 (Simulation) | DAY 3 (Action planning) |
|---|---|---|---|
| 9:00 – 9:30 | Welcome & Introductions | Recap | Recap |
| 9:30 – 10:15 | Data Challenges | Beneficiary Registration | Questions & Clarifications |
| 10:15 – 10:30 | Break | Break | Break |
| 10:30 – 11:30 | What is Cash Data Management? Strategic Objectives & links to Cash Preparedness | Review of Registration data: search, filter, beneficiary group, profile, duplicate check | Advanced RedRose features: e-vouchers, biometrics, FSP integration, Cash for Work, etc. |
| 11:30 – 12:30 | Intro to RedRose | Distribution Planning | Guidance on capacity building/rollout |
| 12:30 – 13:30 | Lunch | Lunch | Lunch |
| 13:30 – 15:30 | Intro to RedRose (cont.) | Distribution & Reconciliation | Action Planning/Coaching & Feedback |
| 15:30 – 15:45 | Break | Break | Break |
| 15:45 – 16:45 | Intro to RedRose (cont.) | Reporting & Surveys | Summary & Next Steps |
| 16:45 – 17:00 | Summary | Summary | Closing |
Skill Building – Sample for e-voucher program
| Day 1 | Day 2 | Day 3 | Day 4 | Day 5 |
|---|---|---|---|---|
| Description: Day 1 starts with general overview of ONEsolution presentation and continues with a managed hands-on workshop which covers a full cycle of the operations that are going to take place. | On Day 2 separate sessions focusing on different roles are going to take place. | On Day 1&2 only the demo environment is used. On Day 3, with higher understanding of all the aspects, real system, market parameters, devices etc. will be setup | On Day 4, devices will be delivered to vendors and cards to beneficiaries in the morning. In the afternoon market will start. | On Day 5, market continues running without the need of presence and the ONEplatform already have real data to analyze. All data, reporting, dashboards etc. will be reviewed. |
| Activities: – Red Rose ONEsolution Presentation – Hands-on Workshop | – Hardware/Software Setup and Troubleshooting (Half-Day Morning Session) – Financial Records, Receipts, Reports Session (2 Hours after lunch) – Program Details and M&E Session (2 Hours after Finance Session) | – Vendor devices, accounts, login cards etc. setup/ check/package (morning session) – Prepare beneficiary cards for delivery (Field Staff to prepare cards and pins with info flyers etc., parallel morning session) – Set platform & market parameters (after lunch session) – First top-up and sync (end of the day, 1 hr) | – Vendor training and device delivery (morning session) – Beneficiary card delivery and training (parallel morning session) – Start the market and monitor activities (afternoon) – Sync the devices, print the day reports (end of day) | – Get feedback from field staff and discuss – Review financial papers and information flow (vendor day reports, payment requests etc.) – Review market data (overview, dashboards, excel reports, etc.) – Discuss customisation requirements |
| Participants: All people who are going to be involved in implementation including Program, M&E, Finance, Field teams | – Field Staff ( HW/SW Session ) – Finance Staff (Finance Session) – Program and M&E Staff (Program Session) | – Field and Program Staff (all day) | – Field Staff (all day) | Day 5 is flexible and usually starts with participance of all related people including Finance, M&E, Program, Field and depending on the feedback and questions remaining part of the day is designed |