REDROSE TRAINING

RedRose Training

In this section you will find information related to training on RedRose both for awareness and advocacy as well as skill building for practitioners (staff & volunteers). In assessing the training needs of the NS, it is important to define the intended audience, the learning objectives, and time needed. This section also provides information on planning for training activities and sample training materials that could be modified or contextualized by NS’s based on their needs. 

The IFRC has developed a curriculum for Awareness & Advocacy sessions, which could be facilitated by someone with experience in RedRose implementation. The skill building training could be facilitated by RedRose technicians or someone with experience in RedRose. The IFRC and partners are planning to develop a roster of experienced (or highly trained) resources within the Movement that could help facilitate the different types of training. For now, if interested please contact your region’s cash focal point.

Training typeLearning objectivesAudienceDuration
Awareness &
Advocacy
Understand Data
Challenges & Need
for Data management
 
Understand RedRose
capabilities & opportunities
 
Conduct demo & light
hands on exercises
of basic RedRose
capabilities
 
Develop action plan
to build data
management capacities
as part of cash
preparedness
NS cash focal
point or DM
 
Key programme
personnel
 
Support services
(finance, IT, IM,
PMER, logistics,
audit)
 
Senior
management
1 – 2 hour
introductory
session with
management or
cash/DM focal
point
 
3 days with
desktop simulation
for hands on
overview of
concepts
Skill BuildingTraining of Trainers (ToT)
and Field roll-out:
 
Understand concepts
related to Data
management &
opportunities
 
Demonstrate
understanding of
concepts with
hands on exercises
Depending on the
audience, the
training package
may need to
be customized.
Key roles to train:

 
Program manager
 
Finance approver
 
System Admin (IT, IM)
 
Data collector or
enumerator
 
Management team
(for dashboard &
reports)
3 – 5 days for ToT
 
Field roll-out
will depend on
the number of
locations &
field resources
to train

SAMPLE TRAINING PLAN AGENDA:

Awareness & Advocacy


TIME
DAY 1
(Concept)
DAY 2
(Simulation)
DAY 3
(Action planning)
9:00 – 9:30Welcome &
Introductions
RecapRecap
9:30 – 10:15Data ChallengesBeneficiary
Registration
Questions & Clarifications
10:15 – 10:30BreakBreakBreak
10:30 – 11:30What is Cash Data
Management?
Strategic Objectives
& links to Cash
Preparedness
Review of
Registration data:
search, filter,
beneficiary
group, profile,
duplicate check
Advanced RedRose
features: e-vouchers,
biometrics, FSP
integration, Cash for
Work, etc.
11:30 – 12:30Intro to RedRose

Distribution Planning

Guidance on capacity
building/rollout
12:30 – 13:30LunchLunchLunch
13:30 – 15:30Intro to RedRose
(cont.)
Distribution &
Reconciliation
Action Planning/Coaching
& Feedback
15:30 – 15:45BreakBreakBreak
15:45 – 16:45Intro to RedRose
(cont.)
Reporting & Surveys
Summary & Next Steps
16:45 – 17:00SummarySummaryClosing

Skill Building – Sample for e-voucher program

Day 1Day 2Day 3Day 4Day 5
Description:

Day 1 starts with
general overview
of ONEsolution
presentation and
continues with
a managed hands-on
workshop which
covers a full
cycle of the
operations that
are going
to take place.


On Day 2 separate
sessions focusing
on different
roles are going
to take place.


On Day 1&2
only the demo
environment is
used. On Day 3,
with higher
understanding
of all the aspects,
real system, market
parameters, devices
etc. will be setup


On Day 4, devices
will be delivered
to vendors and
cards to beneficiaries
in the morning.
In the afternoon
market will start.


On Day 5, market
continues running
without the need
of presence and
the ONEplatform
already have
real data to
analyze. All
data, reporting,
dashboards etc.
will be reviewed.
Activities:

– Red Rose
ONEsolution
Presentation

– Hands-on
Workshop


– Hardware/Software
Setup and
Troubleshooting
(Half-Day Morning
Session)
– Financial Records,
Receipts, Reports
Session (2 Hours
after lunch)
– Program Details
and M&E Session
(2 Hours after
Finance Session)


– Vendor devices,
accounts, login
cards etc. setup/
check/package
(morning
session)
– Prepare beneficiary
cards for delivery
(Field Staff to
prepare cards and
pins with info
flyers etc., parallel
morning session)
– Set platform &
market parameters
(after lunch session)
– First top-up and
sync (end of the day,
1 hr)


– Vendor training
and device delivery
(morning
session)
– Beneficiary card
delivery and training
(parallel morning
session)
– Start the market and
monitor activities
(afternoon)
– Sync the devices,
print the day
reports (end of day)


– Get feedback
from field staff
and discuss
– Review financial
papers and
information
flow (vendor day
reports,
payment
requests etc.)
– Review market
data (overview,
dashboards, excel
reports, etc.)
– Discuss customisation
requirements
Participants:

All people who
are going to
be involved in
implementation
including Program,
M&E, Finance,
Field teams


– Field Staff
( HW/SW Session )
– Finance Staff
(Finance Session)
– Program and
M&E Staff
(Program Session)


– Field and Program
Staff (all day)


– Field Staff (all day)


Day 5 is flexible and
usually starts with
participance of all
related people
including Finance,
M&E, Program,
Field and depending
on the feedback
and questions
remaining part of the
day is designed

Links:

RedRose training website

Short concept videos: beneficiary registration, finance controls & segregation of duties, reporting & analytics