Resources
Information Management and Technology
With CVA becoming the preferred choice for National Societies, the need for robust Information Management to deliver CVA effectively is crucial. Cash technology further innovates CVA and can significantly streamline CVA implementation in the future. Browse resources below to find out more.
Cash Information Management
Cash Information Management (IM) seeks to enable efficient and transparent cash assistance programming through support to operational data collection, analysis, documentation and reporting activities. Explore this page for detailed information on Cash IM support services, competencies, templates and more.
Key resources
AccessRC – Digital Self-Enrolment
The AccessRC app is a self-registration app designed by the IFRC. The app delivers integrated data collection, automated verification process, segregation of duties and fraud prevention tools, data analysis, diverse payment options with global financial service providers, and an interface to communicate with service recipients.
The objective of the AccessRC app project is for the digital enrolment model to become a standard option that can be applied in a variety of contexts globally alongside in-person models and further integration into local systems where feasible, to ensure that National Societies can better engage and support vulnerable people pre- and post-crisis, across borders and program services and that humanitarian assistance is distributed more effectively.
Check out the walk-through video and access other resources below.
Digital technology
Digital technology has the potential to transform the way in which cash programmes operate. Mobile payment platforms are already demonstrating how new technologies can have a great impact on efficiencies and convenience for people receiving cash assistance. This is just one example of the potential for the use of technology in this sector.
Key resources
15 October 2021
Humanitarian Digital Identities and DIGID Project in Kenya (webinar recording)
Type:
LearningOrganization:
IFRC, Kenya Red Cross SocietyAs we move towards more digital solutions for CVA, people who do not have a legally recognised ID are often left out of humanitarian assistance programs because they do not meet the minimum requirements by financial service providers. Digital identities present a possible solution to ensuring inclusivity of those most marginalised.
14 September 2021
Digital aid in the Netherlands for undocumented migrants
Type:
ArticleOrganization:
510Find out more about the Netherlands Red Cross programme to support undocumented migrants combining access to helpful information and cash and voucher assistance, in this article on the 121 pilot that took place from November 2020 to May 2021.
2 July 2021
Manual: Digital Communication Systems – COVID-19 response
Type:
GuidanceOrganization:
510, Netherlands Red CrossSince March 2020, the 510 Data Team of the Netherlands Red Cross has provided solutions for digital communication of various National Societies. This manual shares information on various systems for digital communication, with details on programmes and platforms used.
9 June 2021
Digital identity: enabling dignified access to humanitarian services in migration
Type:
ResearchOrganization:
IFRCThis report sheds light on the needs and concerns of people on the move when it comes to identification, based on interviews with a range of migration experts and stakeholders. The report also makes specific recommendations for organisations contemplating the use of digital technology to identify the migrants they serve.
25 May 2021
Digital Identity: An Analysis for the Humanitarian Sector
Type:
ResearchOrganization:
IFRC, Oxford Centre for Technology and Development, DIGIDThrough a series of expert interviews and case studies, this report delves into the humanitarian contexts where organisations are already piloting digital ID solutions, looking at technical, ethical, and sustainability considerations. It shows that digital ID has great potential for use in the humanitarian sector, with benefits to organisations and affected communities alike, while also outlining its limitations and the challenges to overcome.
27 April 2021
“Doing no harm” in the digital age: What the digitalisation of cash means for humanitarian action
Type:
ArticleOrganization:
ICRCCash transfers have changed the way the humanitarian sector delivers assistance. The digitalization of cash means that the simple click of a button can put money in the hands of hundreds of thousands, if not millions, of people within minutes. As humanitarians, we need to articulate what “do no harm” means in the digital age, applying this equally to the way we use digital payments to support people affected by armed conflicts and other situations of violence.
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